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Terms and Conditions

Effective Date: April 08, 2026
Last Updated: April 08, 2026

1. Introduction

Welcome to My Social Spark (“Company”, “we”, “our”, or “us”).

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These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to be bound by these Terms.

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If you do not agree with any part of these Terms, you must not use our services.

2. Services

My Social Spark provides social media management, digital marketing, content creation, and related services to clients across North America, Asia, and Brazil.

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The scope, deliverables, timelines, and fees for services will be defined in separate agreements, proposals, or contracts between you (“Client”, “you”) and the Company.

3. Eligibility

By using our services, you confirm that:

  • You are at least the age of majority in your jurisdiction

  • You have the legal authority to enter into binding agreements

  • You will use our services in compliance with all applicable laws and regulations

4. Client Responsibilities

You agree to:

  • Provide accurate and complete information

  • Ensure you have the rights to any content, assets, or materials you provide

  • Comply with the terms of all third-party platforms (e.g., social media platforms)

  • Respond in a timely manner to requests necessary for service delivery

 

We are not responsible for delays caused by incomplete or late client input.

5. Intellectual Property

a. Company Materials

All materials, strategies, templates, and processes developed by My Social Spark remain our intellectual property unless otherwise agreed in writing.

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b. Client Content

You retain ownership of all content you provide to us.

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c. Delivered Work

Upon full payment, you are granted a license to use the final deliverables for their intended purpose, unless otherwise specified in a written agreement.

6. Payments and Fees

  • Fees are outlined in individual agreements or proposals

  • Payments must be made according to the agreed schedule

  • Late payments may result in service suspension or termination

  • All fees are non-refundable unless otherwise stated

 

You are responsible for any applicable taxes based on your jurisdiction.

7. Third-Party Platforms

Our services often involve third-party platforms (e.g., social media networks, advertising platforms).

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We are not responsible for:

  • Changes in platform algorithms or policies

  • Account suspensions, restrictions, or bans

  • Platform outages or technical issues

 

Your use of such platforms is subject to their respective terms and policies.

8. Confidentiality

Both parties agree to keep confidential any non-public, proprietary, or sensitive information shared during the course of the business relationship.

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This obligation continues even after the termination of services.

9. Limitation of Liability

To the fullest extent permitted by law:

  • My Social Spark shall not be liable for any indirect, incidental, or consequential damages

  • We do not guarantee specific results (e.g., follower growth, engagement, revenue)

  • Our total liability shall not exceed the amount paid by you for services in the preceding 3 months

10. Indemnification

You agree to indemnify and hold harmless My Social Spark from any claims, damages, or liabilities arising from:

  • Your misuse of our services

  • Content you provide or publish

  • Violations of third-party rights or applicable laws

11. Termination

We reserve the right to suspend or terminate services if:

  • You breach these Terms

  • Payments are not made on time

  • Continued service poses legal or reputational risk

 

You may terminate services according to the terms outlined in your agreement with us.

12. International Use

As we operate across North America, Brazil, and Asia:

  • You agree to comply with all applicable local laws

  • Services may be delivered across multiple jurisdictions

  • Data handling is governed by our Privacy Policy

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, unless otherwise required by mandatory local laws in your jurisdiction.

14. Dispute Resolution

In the event of a dispute:

  1. Both parties agree to attempt informal resolution first

  2. If unresolved, disputes may be subject to mediation or arbitration

  3. Legal proceedings, if necessary, shall be brought in Ontario, Canada unless otherwise required by law

15. Changes to These Terms

We may update these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

16. Contact Information

For any questions regarding these Terms, please contact:

 

My Social Spark
Email: info@mysocialspark.ca
Location: Windsor, Ontario, Canada

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